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Wireless Internet Access
Policy
Procedures
Troubleshooting
Policy
The
Santa Clara County Library offers wireless access (aka "hot
spots" & "WiFi" ) at all Santa Clara
County Libraries for patrons to use with their own personal
notebooks, laptops, and other mobile devices. These access
points are accessible during normal library hours. (Internet
access is shut off 15 minutes prior to closing). A valid
Santa Clara County Library card and PIN are required. Access
in the children's room is filtered.
A
patron's use of this service is governed by Santa
Clara County Library's Internet Services Policy.
All users are expected to use the Library's wireless access
in a legal and responsible manner, consistent with the educational
and informational purposes for which it is provided.
Printing access is not available via the wireless connection.
If you need to print, please save your work to a floppy disk
or email files to yourself. You may then login to a wired
library workstation and send jobs to the public printer.
Due to the proliferation of WiFi networks, Library users
may also be able to access other WiFi networks within a Library
that are not provided by Santa Clara County Library. Use
of these non-Santa Clara County Library wireless networks
within the Library's facilities is also governed by Santa
Clara County Library's Internet Policy.
As with most public wireless "hot spots," the Library's
wireless connection is not secure. Information being transmitted
could potentially be intercepted by another wireless user.
Wireless users may choose not to transmit personal information
(credit card numbers, passwords and any other sensitive information)
while using any wireless "hot spot." Please take
appropriate precautions when using this service.
Library staff can provide general information or handouts
for connecting your device to the wireless network, but cannot
troubleshoot problems related to your wireless device or
assist in making changes to your device's network settings
and/or hardware configuration. The Library cannot guarantee
that your device will work with the Library's wireless network.
All wireless access users are encouraged to have up-to-date
virus protection on their laptop computers or wireless devices.
The Library is not responsible for any information (e.g.
credit card) that is compromised, or for any damage caused
to your hardware or software such as electric surges, security
issues or consequences caused by viruses or hacking.
Procedures
Basic
Instructions for connecting to the Library Wireless Network
Your
laptop may automatically connect to the library wireless
network depending on your location.
Available
Networks
Children's
Area
*
SCCL - Filtered - Provides
Internet access in the Children's Area
that has a
commercially
produced filter which
attempts to block
sites that may be
objectionable. The library can not and does not guarantee
that the filter will always
block objectionable sites.
Adult
Area
* SCCL - Unfiltered - Provides unfiltered Internet Access
To
Log On
- Open
your Web Browser.
- You
may be asked to accept or install a certificate
from BLUESOCKET.com (Windows IE) or the website
10.1.1.x (Macs, Safari & Firefox) to protect
your Library Card and PIN. This certificate
is produced by our wireless hardware provider.
You will need to accept or click Continue in order
to connect.
- Set
your browser to allow popups from secure sites
because the logout dialog box utilizes a pop-up
window.
- To
log in, please read the Internet Access Policy
Type your entire library card number
Enter your PIN
Click "I Accept"
- If
your laptop did not automatically detect a wireless
signal, use your wireless connection program or
control panel to select the available wireless
network and repeat the steps above.
Other
NON-LIBRARY networks may be accessible, however we strongly
recommend you do not use them unless they are known or
trusted networks.
To
Log Out
To
logout use the popup logout box.
Troubleshooting
Tips
from other public libraries
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