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Home > Services
and Library Info > Interlibrary Loan
Interlibrary Loan
How
do I place an ILL request?
How
do I check on the status of my ILL?
About
Interlibrary Loan
An Interlibrary
Loan (ILL) is a request to libraries in North America for
material not owned by the Santa Clara County Library. This
service is available to customers with currently active
Santa Clara County library cards. There is a $4.00 non-refundable
processing fee for each ILL item. In addition, some lending
libraries may charge additional fees. There is a $1.00 per day overdue fine for ILL materials.
Types
of Materials
A wide range of
materials are available through ILL. Some materials are
more difficult to obtain because other libraries may not
loan, including reference items, original or rare materials,
newspapers in original format (although these may be available
on microfilm) , DVDs, and videocassettes.
Newer items (i.e.,
published within the last twelve months) are not available
through ILL. However you may recommend newer titles for
purchase for the Santa Clara County Library collection
by submitting a Suggestion
For Purchase form online, or at your local library's
reference desk.
How do I check on the status of my ILL?
Please allow 1-2 days for your request to be in process online.
Once in process, ILL items usually are received in 2-3 weeks depending
on the lending institution and shipping time.
You can check
on the status of your ILL item in our web
catalog. In the "Title" search
field enter "ILL item"
followed by the title of the item you are requesting.
How
do I place an ILL request?
Santa Clara County
Library has two methods for accepting
Interlibrary Loan requests.
1.
Submit an Interlibrary Loan Request at any reference
desk during open
hours at
any of our libraries.
2.
Fill out a form online WorldCat. To get to this form, first
search WorldCat and find
the item you would like to request. WorldCat searches
books and other library materials worldwide.
Click
on the title of the item you are searching. You will
be taken to a full screen for this item. Halfway down
the page in the "Availability"
section, you will see a link that reads "request this
item through ILL" (see the example below).

Click on this
link to view the form (see example below). Choose your
pickup location from the dropdown menu. Be sure to indicate
the maximum cost you would be willing to pay (in addition
to the $4 base cost) if we cannot obtain the item for
free. Please submit any comments that might be helpful
to us in processing your request. If you are requesting
a journal article use
the comments field to tell us as much as you can about
the title, date, volume, issue number and page numbers
of the article. Once you fill in the required fields
and click on submit the form will be sent directly to
the Santa Clara County Library ILL department.

Help
If you have additional
questions or need help, please contact Santa Clara County
Library's Interlibrary Loan Department at (408) 293-2326 x3013.
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