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Downloadable Audio eBooks

Click Here to Find Audio eBooks Now

Listen on your computer or use an MP3 player

3 Easy Steps with a Santa Clara County Library Card and PIN

Click here for information on getting a Library Card

  1. Connect to NetLibrary & Create your NetLibrary Account
  2. Browse for Titles in our Web Catalog or search for items using the NetLibrary Audio eBooks Site
  3. Check out, download & listen

Technical Questions

For NetLibrary Downloadable Technical Support, email:
support@oclc.org or call 1-800-848-5800 option 7

Technical Requirements

Downloadable audiobooks have certain technical requirements for authentication. You may need to make changes to your Browser (Internet Explorer, Netscape, Safari, etc.) and personal firewall (Norton Personal Firewall, ZoneAlarm, etc.). One or more of the following settings may need to be changed for that browser session:

  • Adjust firewall settings
  • Be able to accept cookies
  • Have Java, JavaScript, or ActiveX turned on
  • Personal firewall set to allow cookies, mobile code or scripting for both the Library’s Remote Authentication address
    AND netlibrary.com
  • Internet Explorer set to save the Downloadable audio as a file instead of automatically play
  • Netscape users: Smart Download option must be disabled

FAQ

What are Netlibrary eAudiobooks?
NetLibrary eAudiobooks are digital versions of audiobooks that are available through the Internet. eAudiobooks can be played on any computer or portable device supporting Windows Media Player version 9.0 and above. You can also transfer your favorite titles to a wide range of portable devices, including portable music players, portable media centers, Pocket PCs, and even select smartphone devices.The majority of NetLibrary eAudiobooks do not work on iPods or Macintosh computers, however some titles are becoming available.

How can I check out and download a NetLibrary eAudiobook?
1. From search results, click on the Download this eAudiobook link to Open or Save the eAudiobook file.
2. Select a download option: CD quality, or radio quality.  Radio quality provides faster download speed and is ideal for users with dial-up connections; CD quality offers high-fidelity playback for patrons with high-speed Internet access.  If you plan to transfer the audio file to a portable device, select CD quality.
3. If you select Open, NetLibrary will download the title and launch your media player. Click the play button to listen to the eAudiobook. The Save option allows you to download the file to a directory of your choosing. Once the download is complete, you can open the eAudiobook directly from your media player, or by using Windows Explorer.
To view a video tutorial, click on this link.

How many eAudiobooks can I check out at a time?
You may checkout a maximum of 10 eAudiobooks at a time. After reaching your limit, you won't be able to check out additional titles until the license for at least one of the eAudiobooks has expired.

For how long can I check out a NetLibrary eAudiobook?
You can check out a NetLibrary eAudiobook for 3 weeks, after which the file will expire. The file will still be on your computer or portable device, but it will not be playable.

Are eAudiobooks automatically removed from my computer when the checkout period expires?
No, the eAudiobook file remains on your hard drive unless it's manually deleted.

Can I renew an eAudiobook?
Yes. You can renew eAudiobooks at any point by logging into your account. A renewal gives you an additional 3 weeks of access from the date of renewal. If you try to open a file with an expired license from your media player, you'll be prompted to log in to renew your checkout.

How many times can I renew an eAudiobook?
You can renew an eAudiobook one time during its 3-week checkout period.

How do I return NetLibrary eAudiobooks?
NetLibrary eAudiobooks are automatically returned to the Library when your 3-week checkout period expires. You can not return them early. You will never have to pay late fees on NetLibrary eAudiobooks.

Will I need to install any software on my computer to listen to eAudiobooks?

You can download or play eAudiobooks on any desktop, laptop, or portable device supporting Windows Media Player version 9 or above. For more information, see Supported media software and operating systems.
For a video demo of NetLibrary Media Center, click here.

How long does it take to download an eAudiobook?
Download time depends on the size of the audio file and the speed of your Internet connection. With broadband a 10-hour book takes approximately 12 minutes to download CD quality or 3 minutes for radio quality. With dial-up, a 10-hour book takes approximately 6 hours to download CD quality or 1 hour for radio quality. Only CD quality can be transferred to a portable device.

Once I've downloaded an eAudiobook, can I move it to another computer?
You can transfer an eAudiobook file to another computer if you haven't opened or played the eAudiobook. Once you've opened the eAudiobook, you've obtained the license that allows it to play; once you've obtained the license, you can't move the eAudiobook.

Can I burn an eAudiobook to a CD?
No. NetLibrary cannot stop you from burning an eAudiobook file to a CD, but encryptions on the file will make it unusable. So, it won't work.

How do I listen to an eAudiobook in my car?
To listen to an eAudiobook in a car, you'll need a radio transmitter or other device adapter that works with your portable listening device and car stereo. Contact your device manufacturer for specific requirements. Also see Supported portable audio devices.

What level of audio quality can I expect from an eAudiobook?
You can choose from one of two levels of audio quality when you download an eAudiobook: radio quality or CD quality. Radio quality provides faster download speed and is ideal if you have a dial-up connection. CD quality offers high-fidelity playback for high-speed Internet access.

What devices are compatible with NetLibrary eAuidobooks?
eAudiobooks are compatible with a wide range of portable devices, including portable music players, portable media centers, Pocket PCs, and even select smartphone devices. A list of supported media players can be found at:
http://www.oclc.org/ca/en/audiobooks/techspecs/devices.htm

How do I transfer an eAudiobook to my portable device?
For instructions, please click here.

Can I download and play an eAudiobook on a Mac?
Media Center and the NetLibrary website do not support eAudiobook downloads to a Mac. However, you can play an eAudiobook on a Mac, depending on the format of the audio file. Each eAudiobook is available in one of the two formats: MP3 format or protected WMA format.

MP3 Format:
MP3 files can be played on a Mac, provided that you can relocate the file to the Mac yourself. To do this, perform the following steps:
1. Download the MP3 file to a PC using Media Center or the Netlibrary website.
2. Manually move the MP3 file from the PC to the Mac.
3. Open and play the MP3 file using any available player on the Mac.

Protected WMA Format:
Protected WMA files cannot be played on a Mac. The latest version of Window Media Player available for Macs (version 9) is based on Windows Media Rights Manager version 1.3. We use version 2.x licenses for downloadable eAudiobooks in protected WMA format in order to maintain a high level of content security.
For additional information, please click here.

Can I download and play an eAudiobook on an iPod?
You can download and play an eAudiobook on an iPod, depending on the format of the audio file. Each eAudiobook is available in one of the two formats: MP3 format or protected WMA format.

MP3 Format:
Media Center allows MP3 files to be downloaded directly to your iPod and played with a single click. The manual alternative is to use the NetLibrary website to download the eAudiobook and relocate the file to the iPod yourself. To do this, perform the following steps:
1. Download the MP3 file to a PC using the NetLibrary website.
2. Manually move the MP3 file from the PC to the iPod.
3. Locate the file on your iPod and play it.

Protected WMA Format:
You cannot play an eAudiobook in protected WMA format on an iPod because iPods use the .aac file format and the .aac file format does not support the Digital Rights Management (DRM) protection required by eAudiobooks in protected WMA format.

Santa Clara County Library, 14600 Winchester Blvd., Los Gatos CA 95032-1817
Last Revised: May 27, 2009
email: webmaster@library.sccgov.org
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