Santa Clara County Library

Electronic Resources Help
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Are you having trouble accessing our Electronic Resources? Please fill out and submit this form to us. We will contact you within a week. Click here for eResource troubleshooting information. An asterisk ( *) indicates required information.

Describe Problem or Provide Question:* Please include the steps we can use to reproduce the problem, the exact text of any error messages, and/or the URLs of any error pages.


If you are downloading a book, music, or a video, what is its title?


What Operating System and Internet Browser (including version) do you use?


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Which Santa Clara County Library do you visit most often?


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If Yes, Enter Your Telephone Number: (Please include area code and hyphenate. Example: 123-456-7890)

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Electronic Resources Help